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FAQ

Do You Accept Paypal?

Yes – we accept paypal for orders from global customers (not South Africa) in USD, GBP and EUR.

Do you accept bitcoin?

Not at the moment.

Can I pay the courier cash for my order?

No.  Orders need to be paid for in advance before we dispatch them.

How do I know when my payment has been received and cleared?

Your payment has been received and cleared when your order is changed from ‘on hold’ to ‘processing’.

What are your banking details?

Our banking details are:

Mr Vinyl

Bank: FNB

Acc: 624 108 58221

Branch: Melrose Arch

Branch Code: 254405

***PLEASE USE YOUR ORDER ID AS THE REFERENCE***

 

How long do I have to pay for an order?

When ordering online, you will have 1 hour to complete payment if you selected the Payfast payment option.

If you selected the EFT option, you will have 7 days to complete payment before your order is cancelled.

I overpaid for my order / paid twice – now what?

If you have overpaid or accidentally paid for an order twice by EFT, please Contact Us and we will process a refund after the funds have cleared and after 7 business days as a fraud prevention requirement.

What payment methods do you accept?
  1. EFT / Bank Transfer (South Africa Only – ZAR)
    Make a direct bank transfer in South African Rands (ZAR). Payment details will be provided at checkout. Please use your order number as the payment reference. Orders will be processed once payment is received.
  2. PayPal (Global – USD, GBP, EUR)
    Securely pay using PayPal in US Dollars (USD), British Pounds (GBP), or Euros (EUR). PayPal allows fast and secure transactions worldwide. Currency conversion fees may apply based on your location and payment method.
  3. Payfast (Global & South Africa – ZAR)
    For a quick and secure payment, use Payfast to pay in South African Rands (ZAR). Payfast supports local payment methods, including debit/credit cards and instant EFT. Your order will be processed immediately after successful payment.